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customer service

Automated Logistics is On the Horizon

Boston Dynamics new CEO, Robert Playter, has his sights set on the logistics market as the company’s first vertical. BD…

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Automation In The Supply Chain

In a world that is constantly evolving and adapting to the newest technology, it’s important that companies keep up with…

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What Matters Most When Choosing A 3PL: Cost Or Customer Service?

While there are many factors to consider when choosing a 3PL service provider, cost and customer service are two of the...
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Regaining Lost Customers in the Digital Age 

Let’s be honest, there are few things that feel more rewarding than securing a new customer. It’s incredibly important for…

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Why e-Commerce is now “Talking Shop”

Retail has undergone a radical evolution over the past few decades. When Amazon first appeared online, it was little more…

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Choosing the Right 3PL to Align with Your Business Strategy

Most shippers don’t spend much time worrying about who is driving the trucks carrying their goods, but choosing a 3PL…

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The Importance of Customer Care in The Age of Automation and AI 

We’re approaching a new age. Not just in technology, but in our mentality towards that technology. Self-driving cars are no…

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