Freight Bill Audit & Payment (FBAP) is a Standard, Value Added Service for all BlueGrace Logistics customers.
The same cannot be said of other 3PLs which typically offer the service for a fee. Why is FBAP important for our customers? According to members of the BlueGrace audit team only 8 of every ten carriers freight bills are accurate. At BlueGrace there is a quality control and assurance team that is called the A-Team. Their job is to authenticate every single bill that comes into BlueGrace. The bill is carefully looked at to make sure that the quoted cost matches the invoice cost. If the billed cost does not match the A-team looks for the reasoning. It could be additional weight, wrong classification, incorrect bill of lading, added service not quoted such as lift gate, or even missing quote ID. All of these are all pretty standard reasons for additional costs being added to a shipment.
For a current customer, we saved their business over $150,000 a year in audit costs alone.
Our A-Team finds that 3% of invoices that come in each day have a carrier error that they have to dispute. The dollar amount of these errors per day is up to $9,000 a day, and up to $45,000 a week. There have been error’s from the carrier invoices as big as $20000 on a single shipment! For a current customer, we saved their business over $150,000 a year in audit costs alone.
“On a typical day 3% of all shipments that come into BlueGrace there is a carrier error. We dispute the error with our carrier partners per standard protocol. On each day our team is saving our customers countless amounts of time and money. We audit $45000.00 a day in carrier errors. This is a full time job for a number of us in the A-Team. I am glad we are able to take the audit process off of our customer’s plate so they are able to do what they do best.”
Danny Mitchell, Manager of the BlueGrace A-Team.
BlueGrace is your Transportation Management Partner.
BlueGrace takes the time to learn about your freight business and then creates ideas to make it work better for you. Freight Bill Pay and Audit (FBAP) is a standard value added service for every customer BlueGrace serves. There is no need to outsource sectors of your transportation to carriers, audit firms, technology providers, etc. Let BlueGrace do it all as a single source provider for you.
Please contact a BlueGrace representative for more information on how we can streamline your freight.