How to Track and Trace a Freight Shipment
As your business grows, your inbound and outbound freight shipping volume increases. Your ability to efficiently track and trace a freight shipment directly impacts the success of your business. Customers want to know where their freight is and when they will receive it. Tracking inbound shipments influences inventory control, backlogs, and shipment delays.
Using manual processes to track orders can make it difficult to determine the status of an order. This inefficient approach to track a freight shipment limits your ability to assist customers and troubleshoot issues. The result is a less-than-acceptable customer experience.
Tracking a freight shipment is no longer a matter of simply tracing where items are based on carrier notifications. BlueGrace Logistics’ track and trace solution, BlueShip® TMS, gives you greater visibility, enabling you to track inbound raw materials or outbound goods in real time to proactively meet and manage customer expectations.
Track and trace software, like the BlueShip platform, allows greater visibility and better control. It can also create cost and time savings by enabling customers to track shipments on a self-serve basis. It gives your team an easy-to-access dashboard for proactive shipment troubleshooting. BlueShip gives you real-time alerts, saving your team hours spent tracking freight shipments on carrier sites, and enabling faster responses to customer queries.
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Alerts and notifications not only make processing orders more efficient and less time-consuming for your team but create a better experience for customers. Proactively communicating with them gives them a better overall experience with your brand. This makes customers want to be more patient when things go wrong and helps you cultivate loyal customers.
BlueGrace Logistics is your track and trace solution provider. We created our proprietary freight and logistics management system called BlueShip®. This track and trace software:
- Features a user-friendly design so you can quickly find the information you need
- Enables you to view tracking information and a cost breakdown on invoices
- Helps identify and correct any inefficiencies in your freight operations
Boost your customer experience with our award-winning track and trace solution, BlueShip®.
BlueGrace’s proprietary track and trace software, Blueship® enables tracking for some of the top freight providers nationwide. This includes, Fedex, UPS, YRC Freight, Dayton Freight, ABF Freight, Southeastern Freight, T-Force, Old Dominion, Yellow, Pilot Freight, Saia, Roadrunner, XPO Logistics, Estes, Holland, Oak Harbor Freight, Central Freight, R&L, Conway, Frontline Freight, and many more LTL carriers.