As your business grows, your inbound and outbound freight shipping volume increases. Your ability to efficiently track and trace a freight shipment directly impacts the success of your business. Customers want to know where their freight is and when they will receive it. Tracking inbound shipments influences inventory control, backlogs, and shipment delays.
Using manual processes to track orders can make it difficult to determine the status of an order. This inefficient approach to track a freight shipment limits your ability to assist customers and troubleshoot issues. The result is a less-than-acceptable customer experience.
Tracking a freight shipment is no longer a matter of simply tracing where items are based on carrier notifications. BlueGrace Logistics’ track and trace solution, BlueShip® TMS, gives you greater visibility, enabling you to track inbound raw materials or outbound goods in real time to proactively meet and manage customer expectations.
Track and trace software, like the BlueShip platform, allows greater visibility and better control. It can also create cost and time savings by enabling customers to track shipments on a self-serve basis. It gives your team an easy-to-access dashboard for proactive shipment troubleshooting. BlueShip gives you real-time alerts, saving your team hours spent tracking freight shipments on carrier sites, and enabling faster responses to customer queries.